Shipping & Returns

Delivery

Delivery will be charged for orders to the value of €99.99 or less (applicable to orders delivered in Ireland and the United Kingdom).

Our Pricing Structure for deliveries

Weight not over (kg)	Ireland & Northern Ireland (€)	Great Britain (€)	European Union (€)	Rest of World (€)
	Post	Post	Post	Post
0.1	2.20	2.70	2.70	2.70
0.25	2.70	3.50	3.50	3.50
0.5	3.85	4.85	4.85	4.85
1	6.50	7.50	7.50	10.40
1.5	7.50	10.75	10.75	16.60
2	7.50	10.75	10.75	16.60
2.5	8.70	27.50	34.00	34.00
3	9.80	31.00	38.00	38.00
3.5	11.00	33.00	44.00	44.00
4	12.00	35.00	58.50	48.50
4.5	13.00	37.50	52.50	52.50
5	14.00	40.00	55.00	55.00

Registered Post within Ireland requires a signature for delivery. If you are not in when they try and deliver, a note will be left, informing you that your order is in your local post office.

Free Delivery

All orders to the value of €100.00 or greater will receive free delivery (applicable to orders delivered in Ireland and the United Kingdom).

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Delivery times are as follows:

Within Ireland -	3 to 6 days
United Kingdom -	3 to 6 days
Continental Europe -	5 to 9 days
U.S and Canada -	8 to 10 days
Rest of World -	8 to 14 days

Where possible we will try to adhere or even better these lead times. In the unlikely event that we cannot fulfill your order in the time frame promised we will contact you immediately to inform you of the delay.

Returns Policy

When you purchase online, you have a statutory right to return a product (other than perishable produce) up to 7 days after your order has been delivered. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us and we will organise a refund (excluding delivery cost). Any breakages or damages must be reported within 24 hours of purchase/delivery. You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Categories

Shipping & Returns